Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made
How to Return an Item
Please email email@example.com to request a refund and we will assign you a reference number
Mail your returned item to: Seahorse, Funky Stationery & Art Stuff, 70 Market Place, Market Weighton, YO43 3AW
Include in your package a signed letter with full name, address and telephone number stating the reason for return and the original receipt.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.